Thom Krom Back Thom Krom

Fast Shipping and Professional Packaging

Due to our long-term partnership in a long-standing partnership with UPS, FedEx, DHL and a variety of other world-class carriers, we can provide a variety of shipping options. Our warehouse staff is highly trained to package your goods exactly according to the specifications that we supply. Your items are carefully inspected and properly secured before shipping. We ship to hundreds of thousands of customers every day across different countries. This demonstrates our dedication to be the largest online retailer on the planet. Both Europe and the USA have distribution and warehouse centers.

Orders that include more than one item are assigned processing times for each item.

Prior to shipment Our team will conduct a thorough inspection on the items you purchased. Most orders are shipped within 48 hours. It is expected that delivery will take between three and seven days.

Returns

Stock is dynamic. It is not managed entirely by us, as we are involved with multiple parties such as the factory and the storage. Actual stock levels may fluctuate at any time. It is possible that you will not receive your order once it's been placed.

Our policy is valid for 30 days. However, if the 30 days have elapsed since you purchased your item, we will not be able to give you a refund or exchange.

To be eligible for a refund, your product must be unopened and in the same state that you received it. The item must be returned in its original packaging.